Privacy Policy
Last updated: February 27, 2026
1. Introduction
KvantEdge FZ-LLC ("KvantEdge," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
This policy complies with the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL) and aligns with international best practices including GDPR principles.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, company name, job title, phone number
- Billing Information: Payment card details (processed by Stripe), billing address
- Preferences: Industry sectors, regions of interest, report preferences
- Communications: Emails, support requests, feedback you send us
2.2 Information Collected Automatically
- Usage Data: Pages visited, features used, time spent on platform
- Device Information: Browser type, operating system, IP address
- Cookies: Session cookies for authentication and analytics (see Section 7)
3. How We Use Your Information
| Purpose | Legal Basis |
|---|---|
| Provide and maintain our services | Contract performance |
| Process payments and billing | Contract performance |
| Send risk alerts and reports | Contract performance |
| Improve our services and develop new features | Legitimate interest |
| Send marketing communications (with consent) | Consent |
| Comply with legal obligations | Legal requirement |
| Prevent fraud and ensure security | Legitimate interest |
4. Data Sharing and Disclosure
We do not sell your personal data. We may share your information with:
- Service Providers: Stripe (payments), Resend (email), Supabase (database), Vercel (hosting) - all bound by data processing agreements
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- With Your Consent: When you explicitly authorize us to share data
5. International Data Transfers
Your data may be processed in countries outside the UAE, including the United States and European Union. We ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses approved by relevant authorities
- Data processing agreements with all service providers
- Encryption of data in transit and at rest
6. Data Retention
We retain your personal data for as long as necessary to:
- Provide our services while you have an active subscription
- Comply with legal and regulatory requirements (typically 7 years for financial records)
- Resolve disputes and enforce our agreements
After account closure, we retain anonymized data for analytics purposes only.
7. Cookies and Tracking
We use the following types of cookies:
- Essential Cookies: Required for authentication and security (cannot be disabled)
- Analytics Cookies: Help us understand how you use our platform (optional)
You can manage cookie preferences through your browser settings. Disabling essential cookies may prevent you from using certain features.
8. Your Rights
Under applicable data protection laws, you have the right to:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data (subject to legal retention requirements)
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw previously given consent at any time
To exercise these rights, contact us at privacy@kvantedge.ai. We will respond within 30 days.
9. Data Security
We implement industry-standard security measures including:
- TLS 1.3 encryption for all data in transit
- AES-256 encryption for data at rest
- Regular security audits and penetration testing
- Access controls and employee training
- Incident response procedures
While we strive to protect your data, no method of transmission over the Internet is 100% secure.
10. Children's Privacy
Our services are intended for business users and are not directed at individuals under 18 years of age. We do not knowingly collect data from children.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email at least 30 days before they take effect. Your continued use of our services after changes become effective constitutes acceptance.
12. Contact Us
For privacy-related inquiries or to exercise your rights:
- Email: privacy@kvantedge.ai
- Data Protection Officer: dpo@kvantedge.ai
- Address: KvantEdge FZ-LLC, Dubai, United Arab Emirates
You also have the right to lodge a complaint with the UAE Data Office or your local data protection authority.